Every young person’s journey looks different, but at the Y WA, the impact starts the same way: a trusted adult who shows up, listens and helps them take the next step forward.
Through Case Management across Armadale, Belmont and Leederville, young people are building confidence, strengthening connections and creating positive pathways for their future. Progress is measured using the Positive Youth Development (PYD) framework. Through regular check-ins, the PYD framework translates personal growth into measurable outcomes. Higher scores indicate that young people are developing the skills and confidence needed to flourish, including managing emotions, building healthy relationships, engaging in education and making positive decisions about their future. The improvements recorded across this cohort show that young people are not only feeling more connected and supported but are also building the resilience and independence.
At Armadale, Maya learned to better understand and communicate her emotions, helping her navigate a significant transition back into her mother’s care and access important supports independently.
“I am able to better understand and control my emotions for a more positive mental and physical health due to the help of my case manager,” she said.
Her confidence score increased from 10.00 to 13.33, while her sense of connection grew from 12.50 to 16.25.
At Belmont, Jayden found more than someone to talk to. Through regular conversations with his Case Worker, he developed strategies to manage conflict, improved his school attendance and became more engaged in daily life.
“You will learn things and do better in your life,” he said.
In just 2 months, his overall PYD score increased from 63.24 to 72.06, with strong gains in both character and connection.
For Ethan, Case Management helped turn anger into opportunity. Through ongoing support, he worked through past trauma, built healthier coping strategies and developed new goals for his future.
“My confidence has increased and I no longer get angry,” he shared.
His overall PYD score increased by 19.12 points, rising from 66.18 to 85.29, with significant growth in confidence, competence and connection. Today, he is exploring opportunities in basketball coaching and planning what’s next.
At Leederville, Liam entered the program while involved in the justice system. With consistent, non-judgemental support from his Case Worker, he moved into stable accommodation, started at a new school and began planning for future study and employment.
“My Case Worker showed me what is in my control and what I am capable of.”
His PYD score increased by 20.59 points, the largest improvement recorded across this cohort.
For Sophie, the impact was preparing for adulthood with confidence. From accessing health services and enrolling in university to developing job-seeking skills and healthy relationships, she achieved a range of personal goals with the support of her Case Worker.
“No matter what happens in a situation, my Case Worker is there for me.”
Her PYD score increased from an already strong 86.76 to 95.59, while confidence and connection continued to grow.
These stories demonstrate the difference the Y WA makes in the lives of young people every day. Whether it’s improving school attendance, overcoming personal challenges, building independence or creating new opportunities, our Case Workers help young people develop the confidence, skills and support networks they need to flourish.
Note: Maya, Jayden, Ethan, Liam and Sophie are pseudonyms. Names have been changed to protect the identities of the young people featured; all other details, quotes and scores are drawn directly from their case management records with their consent.
I am able to better understand and control my emotions for a more positive mental and physical health due to the help of my case manager,